It seems even those perceived to be leaders in social media can fluff it sometimes. First National Bank was forced to apologise on Tuesday after sending out a message on Twitter that it has since admitted was a “lapse in judgment”. FNB’s official Twitter account, @rbjacobs, sent dozens of tweets to upset
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Capitec has displaced First National Bank at the top of a list that ranks how satisfied consumers are with their bank’s online facilities. The third annual “Internet Banking SITEisfaction” survey, conducted by online marketing research agency Columinate, has found that satisfaction among FNB clients has fallen
It’s the end of an era. This week Tuesday, 8 April, Microsoft is putting Windows XP out to pasture. It will stop pushing out public updates for the more than 12-year-old operating system, which once dominated desktop computing. Despite this, many banks worldwide, including those in South Africa, still make extensive
Former First National Bank CEO Michael Jordaan, who joined the board of social network Mxit as chairman in September 2013, has acquired a stake in AngelHub Ventures, a Cape Town-based company that provides seed funding to start-up businesses. Kevin Harris, who has worked
Stellenbosch-based mobile messaging platform and social network Mxit is taking aim at the vast Indian market, launching the service in the south Asian powerhouse this week in the hope of dramatically expanding its reach. The South African team
First National Bank customers can now purchase iTunes gift codes for the South African Apple iTunes Store using the bank’s smartphone application in a move that “marks the first step in introducing entertainment purchases” in the app. The codes can be purchased
Standard Bank has become the second South African bank in a fortnight to announce a transactional banking application in the Windows Phone store, signalling growing interest in the Microsoft smartphone platform. The Standard Bank app for Windows Phone
First National Bank has launched its transactional banking application on Windows Phone 8-based smartphones. FNB customers with Windows Phone 8 smartphones and Windows 8 tablets can now make full use of banking services via the app, it said on Thursday
Users of home-grown mobile messaging platform Mxit remain highly loyal to the platform, despite the fact that the service was recently supplanted by Facebook as the country’s biggest social network, according to what World Wide Worx and Fuseware are calling a “final analysis” of their “SA Social Media
FNB Connect boss and head of First National Bank’s business operations, Farren Roper, has resigned after five years at the company to pursue an undisclosed business venture in the telecommunications sector. Roper is an admitted attorney and an executive director