Local mobile operators’ claims that rising input costs are fuelling contract price hikes are not reflected in these companies’ financial statements, says a research body. Research ICT Africa has put together a research brief that asks whether
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Low pay, insufficient weekend remuneration and a lack of transport money are key reasons for why MTN staff say they have gone on strike this week. On Wednesday, hundreds of MTN staff from the company’s call centres and service
Lack of proper security in MTN’s e-billing platform means anyone can randomly access the confidential details of the operator’s customers, including their itemised billing information. The
There was palpable anger on the streets outside MTN’s headquarters in Fairland, Johannesburg on Wednesday as hundreds of workers – mainly from the group’s call centre operations – went on strike
Chants of “voetsek” reverberated outside MTN’s head office on Wednesday as the Communication Workers Union (CWU) called for pay hikes at the telecommunications firm. Over 100 workers
In what could be great news for South African telecommunications operators, Internet service providers and ultimately consumers, government finally appears to be making real progress in opening up new spectrum bands for broadband services
Growth in operating profit from continuing operations, coupled with additional proceeds from the sale of Nashua Mobile subscribers and interest earned on the full proceeds, have underpinned Reunert’s results in the six months ended March 2015
MTN employees have been offered canteen subsidies, data benefits and extra Sim cards in an effort to overcome their grievances, but they still look set to strike later this week. As many as
As many as 2 000 MTN workers are set to strike from Wednesday to demand higher bonuses. The Communication Workers Union reportedly said in a statement on Friday that the employees would down tools on 20 May
MTN is below par when it comes to customer satisfaction, while Telkom’s mobile arm is a leader among mobile operators, new research purports to show. The South African Customer Satisfaction Index (SAcsi) surveyed more than