MTN lags behind rivals Vodacom, Telkom and Cell C in customer satisfaction, according to new research that shows the industry broadly is not faring well in keeping clients happy. Although average customer satisfaction scores with wireless Internet
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South Africans either love Vodacom, or hate it, according to cellular tariff optimisation specialist Tariffic. The company reached the conclusion after analysing how consumers have used the company’s website, which went live
Vodacom has taken issue with claims by Cell C in a recent advertising billboard that it offers the widest network coverage of any operator in South Africa. The company has taken its
Just when it appeared a sale of state-owned fibre infrastructure provider Broadband Infraco to Telkom was a fait accompli, Vodacom may now intervene and make an offer to buy the financially
As government drags its heels on formulating a policy on so-called high-demand spectrum – the radio frequencies that can be used to deliver next-generation mobile broadband networks
MTN and Cell C have emerged as the mobile networks that offer the best smartphone deals to consumers. This is according to the latest quarterly “Perfect Package Tracker” released by Tariffic, the company that analyses the network operators’ tariffs and deals
Using the latest mobile broadband technology, Vodacom has achieved real-world mobile broadband speeds of in excess of 170Mbit/s. The speeds were achieved in Llandudno, near Cape Town, but the operator has warned that users in the rest of the country
Cellphones and Sim cards. They go together like bread and butter, or socks and shoes. Except they won’t for much longer, as the industry gears up for an era where Sim cards are consigned to the history
The value offered to post-paid customers from MTN and Vodacom has decreased in the past 12 months, while smaller rival Cell C and mobile virtual network operator me&you mobile are