MTN and Vodacom have declared war on consumer interests. The infamous duopoly wants to limit how we use Internet services like WhatsApp — and it has nothing to do with fairness, competition or the future of South Africa. To the contrary, it is all about maintaining
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MTN’s market capitalisation is in danger of falling below that of rival Vodacom as investors continue to fret about the unprecedented fine the group is facing in Nigeria and uncertainty about its operational performance in that market and in South Africa
South Africa’s two biggest mobile networks are gearing up to attend parliamentary hearings on possible regulation of over-the-top services. Vodacom and MTN will attend hearings on 26 January at which
An online petition is calling on South Africa’s government to reject calls by mobile networks to regulate over-the-top services such as WhatsApp and Skype. Online women’s magazine
Parliament’s portfolio committee on telecommunications & postal services has set aside a full day later this month to probe so-called “over the top” (OTT) services to determine whether policy interventions are required to govern them. OTT services include the likes
The South African National Consumer Union is urging consumers to be aware of their smartphone charges after receiving complaints from users with bills running over R20 000. Sancu vice chairperson Ina Wilken said that in 2015, the union received nearly 500 cellphone-related
Vodacom contract customers who were double debited this month will receive 500MB of free data as a way of saying sorry for the inconvenience that was caused, the mobile operator has said. Vodacom said in an SMS to affected customers on Wednesday that they
About 200 000 Vodacom accounts have been affected by a technical glitch that resulted in customers being incorrectly double debited twice last week. This is according to an updated statement from Vodacom on Tuesday, as the company continues processing refunds to affected customers.
Huge Group, Adapt IT and Net1 UEPS Technologies top the list of the best performing technology shares on the JSE in 2015. In a difficult economic environment, the three counters have far outperformed the overall market, adding 95,2%, 58,5% and 55,5% respectively over the past 12 months
Vodacom has not revealed what caused an error that led to several of its customers being double debited last week. Vodacom sent an SMS to customers on Friday afternoon informing them that the company was aware that some accounts had been debited twice owing to a “technical glitch”. The company promised to