Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Dina Pule, who oversaw Telkom crisis, is back in cabinet

      Dina Pule, who oversaw Telkom crisis, is back in cabinet

      1 July 2026
      Google plots E Cape as southern anchor of four-hub Africa network - Alex Okosi

      Google plots E Cape as southern anchor of four-hub Africa network

      1 July 2026
      Frontier AI has broken the old rules of cyber defence, warns Palo Alto CIO

      Frontier AI has broken the old rules of cyber defence, warns Palo Alto CIO

      1 July 2026
      Big change at top of Tarsus Distribution - Emile Burger

      Big change at top of Tarsus Distribution

      1 July 2026
      The AI utopia South Africa can't afford

      The AI utopia South Africa can’t afford

      1 July 2026
    • World

      SK Hynix ends Samsung’s 26-year reign at the top

      22 June 2026
      Google on the hook for what its AI tells users, court rules

      Google on the hook for what its AI tells users, court rules

      15 June 2026
      How Russians juggle VPNs to outwit the Kremlin

      How Russians juggle VPNs to outwit the Kremlin

      15 June 2026
      Amazon CEO flagged Anthropic AI risks to Washington - Andy Jassy

      Amazon CEO flagged Anthropic AI risks to Washington

      14 June 2026
      Trouble at Xbox

      Trouble at Xbox

      11 June 2026
    • In-depth
      AI boom sparks rally, frenzy and fear

      AI boom sparks rally, frenzy and fear

      11 June 2026
      Every plug-in hybrid on sale in South Africa, ranked by price - Lamborghini Temerario

      Every plug-in hybrid on sale in South Africa, ranked by price

      7 June 2026
      What Wi-Fi 8 will mean for wireless networks

      What Wi-Fi 8 will mean for wireless networks

      1 June 2026
      Alfa's electric rebel - Alfa Romeo Junior Elettrica Veloce

      Alfa’s electric rebel

      29 April 2026
      Africa switches on as Europe dims the lights

      Africa switches on as Europe dims the lights

      9 April 2026
    • TCS
      TCS+ | How Tracker is turning vehicle data into business strategy - Silvia Schollenberger

      TCS+ | How Tracker is turning vehicle data into business strategy

      1 July 2026
      TCS+ | IBM Bob: an AI-powered 'development partner' for the enterprise - David Spurway

      TCS+ | IBM Bob: an AI-powered development partner for the enterprise

      30 June 2026
      Watts & Wheels S1E6: 'A flawless Alfa and a bakkie that divides'

      Watts & Wheels S1E6: ‘A flawless Alfa and a bakkie that divides’

      17 June 2026
      Watts & Wheels S1E6: 'A flawless Alfa and a bakkie that divides'

      Watts & Wheels S1E5: ‘A Bentley of the bush and a car that swims’

      8 June 2026
      TCS | Charge's R1.8-billion bet on an off-grid EV future - Charge chairman Joubert Roux

      TCS | Charge’s R1.8-billion bet on an off-grid EV future

      18 May 2026
    • Opinion
      The author, Jannie van Zyl

      South Africa’s broadband future is being decided in orbit, not in Pretoria

      30 June 2026
      The pivot South Africa's MVNOs cannot afford to miss

      The pivot South Africa’s MVNOs cannot afford to miss

      23 June 2026
      Brazil's online gambling crackdown is a lesson for South Africa

      Brazil’s online gambling crackdown is a lesson for South Africa

      22 June 2026
      Finish the job Mandela started - Farzam Ehsani

      Finish the job Mandela started

      18 June 2026
      The author, Fanie van Rooyen

      The US just showed it can switch off our AI

      17 June 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • BBD
      • Braintree
      • CallMiner
      • CambriLearn
      • CM Telecom
      • Contactable
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • Kaspersky
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Motoring
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
    • Events
    • Advertise
    TechCentralTechCentral
    Home » In-depth » How social media is polarising us

    How social media is polarising us

    By Editor13 August 2014
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp
    bird-fight-640
    Image: Don McCullough

    It’s becoming increasingly obvious that as we spend more time communicating via social media, we are disappearing into bubbles. We receive information from the same sources and witness the views of the same people in our personalised newsfeeds every day. But it also seems like living in our bubble is having an effect on our own opinions and how we formulate them.

    An interesting statistical regularity has been documented about group deliberation. This phenomenon has been called group or attitude polarisation, or just polarisation for short. It’s something that has been studied intensively by Cass Sunstein, a Harvard law professor and former administrator of the White House office of information and regulatory affairs.

    Sunstein says that deliberation appears to move groups of people of the same opinion “towards a more extreme point in the direction indicated by their own pre-deliberation judgments”.

    Polarisation explains why it might not always be an advantage to be in the company of like-minded people, or people sharing the same view, no matter how comfortable it may seem. If we’re already in agreement about something, we only grow to agree even more by discussing the matter.

    The mere discussion of, or deliberation over, a certain matter or opinion in a group may shift the position of the entire group in a more radical direction. The point of view of each group member may even shift to a more extreme version of the viewpoint they entertained before deliberating.

    Take the example of Monica, a 14-year-old zealous fan of social media. She not only uses Facebook, Instagram and Twitter, but has also joined Spring.me, one of the most recent additions to the pool of virtual interpersonal devices. “Share your perspective on anything,” newcomers are told as they sign up to the network. And unfortunately, they really do.

    An anonymous derisive comment recently surfaced on the site aimed at a classmate who Monica doesn’t particularly care for. Now the classmate erroneously believes that Monica is responsible for the slanderous message. The classmate responds on a wall that everyone can see with: “Thanks a bunch Monica, I’ll see you on Monday.” It doesn’t take long before comments of sympathy for the classmate begin to appear along with messages about how terrible and mean Monica really is.

    A courageous few try to argue differently, or suggest that perhaps Monica isn’t the culprit, but soon enough these scarce voices fall silent and the remaining incoming commentaries almost exclusively come from friends and allies of the classmate. The more the messages bounce back and forth and participants deliberate over the matter, the meaner Monica apparently becomes in the eyes of the group. People polarise. It gets to the point where Monica decides to both delete her profile and not go to school on Monday, fearing further reprisals.

    It no longer matters that Monica hasn’t actually done anything wrong. The damage is already done and there is no winning strategy that she can take. If she shows up for school on Monday, she has to protest her innocence against a narrative that has already been established and grown sufficiently robust among her schoolmates, friends and foes; if she stays home, she is guilty by the associative action of not showing up. Either way, Monica is in trouble.

    Polarisation happens when information is filtered to such an extent that we are only exposed to the voices we are already willing to listen to, the sources we are willing to read and the people we are willing to talk to. If you think about who you follow on Twitter, how many are people who you absolutely disagree with?

    If Sunstein is right, your opinion may be shifting, just as happened to Monica’s group. And if Sunstein has noticed it, you can bet others have too, including those who might use the phenomenon to sell you something. This sort of filtering could be automated and used for selling products, political agendas or anything else. It can be used to sell you things you like and, as we have seen, things you don’t. You may just find yourself in the eye of an infostorm.

    Wired journalist Matt Honan recently carried out an experiment in which he liked everything he saw on Facebook over a period of 48 hours. As we know, Facebook algorithms tailor what you see according to your activity. Honan reported that his newsfeed “took on an entirely new character in a surprisingly short amount of time”.

    Within about an hour, Honan found his feed entirely bereft of other humans. All he was seeing was ad after ad, brand after brand. In his two-day experiment, Honan ended up in an echo chamber of marketing. There was no space for disagreement, debate, discussion, exchanges or enlightenment. Gone were the very features that social networks were supposed to facilitate. Even worse, as the feeds became available to friends, the brands and political products started spreading outwards. “Eventually, I would hear from someone who worked at Facebook, who had noticed my activity and wanted to connect me with the company’s PR department,” Honan wrote.

    The polarisation mechanism is as old as we are — but the speed with which this information may spread has taken on proportions never seen before — and social media may just turn prime vehicles for polarisation in the information age. All this is not necessarily conducive to human interaction, interpersonal understanding, debate, constructive disagreement, reason and rationality.The Conversation

    • Vincent F Hendricks is Professor of Formal Philosophy at the University of Copenhagen
    • This article was originally published on The Conversation
    Follow TechCentral on Google News Add TechCentral as your preferred source on Google


    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleFree Wi-Fi trumps sleep for SA travellers
    Next Article MTN prepaid users get 4G access

    Related Posts

    Dina Pule, who oversaw Telkom crisis, is back in cabinet

    Dina Pule, who oversaw Telkom crisis, is back in cabinet

    1 July 2026
    Google plots E Cape as southern anchor of four-hub Africa network - Alex Okosi

    Google plots E Cape as southern anchor of four-hub Africa network

    1 July 2026
    Frontier AI has broken the old rules of cyber defence, warns Palo Alto CIO

    Frontier AI has broken the old rules of cyber defence, warns Palo Alto CIO

    1 July 2026
    Company News
    A dead MacBook is a business problem - iAssist Apple Repairs

    A dead MacBook is a business problem

    1 July 2026
    7 tips to optimise your e-commerce website - Domains.co.za

    7 tips to optimise your e-commerce website

    1 July 2026
    A smarter switch for networks that can't afford to fail

    A smarter switch for networks that can’t afford to fail

    30 June 2026
    Opinion
    The author, Jannie van Zyl

    South Africa’s broadband future is being decided in orbit, not in Pretoria

    30 June 2026
    The pivot South Africa's MVNOs cannot afford to miss

    The pivot South Africa’s MVNOs cannot afford to miss

    23 June 2026
    Brazil's online gambling crackdown is a lesson for South Africa

    Brazil’s online gambling crackdown is a lesson for South Africa

    22 June 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Dina Pule, who oversaw Telkom crisis, is back in cabinet

    Dina Pule, who oversaw Telkom crisis, is back in cabinet

    1 July 2026
    Google plots E Cape as southern anchor of four-hub Africa network - Alex Okosi

    Google plots E Cape as southern anchor of four-hub Africa network

    1 July 2026
    Frontier AI has broken the old rules of cyber defence, warns Palo Alto CIO

    Frontier AI has broken the old rules of cyber defence, warns Palo Alto CIO

    1 July 2026
    Big change at top of Tarsus Distribution - Emile Burger

    Big change at top of Tarsus Distribution

    1 July 2026
    © 2009 - 2026 NewsCentral Media
    Built and maintained by Chronon
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}