Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Shoprite claims early win in grocery AI wars

      Shoprite claims early win in grocery AI wars

      13 July 2026
      More bad news for memory prices - SK Hynix CEO Kwak Noh-jung

      More bad news for memory prices

      13 July 2026
      China nets a falling rocket in reusability race with SpaceX

      China nets a falling rocket in reusability race with SpaceX

      10 July 2026
      Battlefield tech could save lives on South Africa's roads - Dithoto Modungwa

      Battlefield tech could save lives on South Africa’s roads

      10 July 2026
      Customers prefer ChatGPT to your company's AI chatbot

      Customers prefer ChatGPT to your company’s AI chatbot

      10 July 2026
    • World
      Swingeing jobs cuts at Microsoft's Xbox unit

      Swingeing jobs cuts at Microsoft’s Xbox unit

      6 July 2026

      SK Hynix ends Samsung’s 26-year reign at the top

      22 June 2026
      Google on the hook for what its AI tells users, court rules

      Google on the hook for what its AI tells users, court rules

      15 June 2026
      How Russians juggle VPNs to outwit the Kremlin

      How Russians juggle VPNs to outwit the Kremlin

      15 June 2026
      Amazon CEO flagged Anthropic AI risks to Washington - Andy Jassy

      Amazon CEO flagged Anthropic AI risks to Washington

      14 June 2026
    • In-depth
      AI boom sparks rally, frenzy and fear

      AI boom sparks rally, frenzy and fear

      11 June 2026
      Every plug-in hybrid on sale in South Africa, ranked by price - Lamborghini Temerario

      Every plug-in hybrid on sale in South Africa, ranked by price

      7 June 2026
      What Wi-Fi 8 will mean for wireless networks

      What Wi-Fi 8 will mean for wireless networks

      1 June 2026
      Alfa's electric rebel - Alfa Romeo Junior Elettrica Veloce

      Alfa’s electric rebel

      29 April 2026
      Africa switches on as Europe dims the lights

      Africa switches on as Europe dims the lights

      9 April 2026
    • TCS
      Watts & Wheels S1E7: 'Ferrari's EV breaks the internet'

      Watts & Wheels S1E7: ‘Ferrari’s EV breaks the internet’

      8 July 2026
      TCS+ | How Tracker is turning vehicle data into business strategy - Silvia Schollenberger

      TCS+ | How Tracker is turning vehicle data into business strategy

      1 July 2026
      TCS+ | IBM Bob: an AI-powered 'development partner' for the enterprise - David Spurway

      TCS+ | IBM Bob: an AI-powered development partner for the enterprise

      30 June 2026
      Watts & Wheels S1E6: 'A flawless Alfa and a bakkie that divides'

      Watts & Wheels S1E6: ‘A flawless Alfa and a bakkie that divides’

      17 June 2026
      Watts & Wheels S1E6: 'A flawless Alfa and a bakkie that divides'

      Watts & Wheels S1E5: ‘A Bentley of the bush and a car that swims’

      8 June 2026
    • Opinion
      The author, Fanie van Rooyen

      South Africa can still catch the AI wave – here’s how

      7 July 2026
      The author, Fanie van Rooyen

      The AI utopia South Africa can’t afford

      1 July 2026
      The author, Jannie van Zyl

      South Africa’s broadband future is being decided in orbit, not in Pretoria

      30 June 2026
      The author, Pambos Soteriades

      The pivot South Africa’s MVNOs cannot afford to miss

      23 June 2026
      Brazil's online gambling crackdown is a lesson for South Africa

      Brazil’s online gambling crackdown is a lesson for South Africa

      22 June 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • BBD
      • Braintree
      • CallMiner
      • CambriLearn
      • CM Telecom
      • Contactable
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • Kaspersky
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
      • Watts & Wheels
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Sections » Energy and sustainability » Outrage at R200 City Power ‘service fee’

    Outrage at R200 City Power ‘service fee’

    South Africans deserve better than to be left out in the cold by the power plays of Eskom, City Power and Nersa.
    By Rein Snoeck Henkemans4 July 2024
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp
    Outrage at R200 City Power 'service fee' - Rein Snoeck Henkemans
    The author, Rein Snoeck Henkemans

    Through the combined actions of the City of Johannesburg, City Power and energy regulator Nersa, South African consumers are facing a looming, dire cost-of-living crisis.

    Just when South Africans thought there was light at the end of the tunnel, City Power has pulled the rug out from under them with the stealthily executed introduction of load reduction – otherwise known as load shedding.

    Claims that this move was necessary due to increased electricity usage during the winter months seem disingenuous. Temperatures have dropped, people are staying indoors more, and they need to keep warm. Consequently, electricity usage is bound to increase.

    Gallingly, this fee hike was introduced without consultation, and with just one week’s notice

    This begs the question: how is it possible that, despite their many years of combined experience, neither Eskom nor City Power had made any contingency plans to mitigate higher seasonal demand?

    Adding insult to injury, City Power proceeded to slap its some 250 000 prepaid customers with a R200 service fee for a service not being delivered with consistency. Even more gallingly, this fee hike was introduced without consultation, and with just one week’s notice, effectively profiting from an additional R50-million from hard hit consumers each month.

    The justification? The new fee and increased energy cost was the result of a cost and supply analysis conducted during the City of Johannesburg’s most recent Integrated Development Plan workshop. This is after Eskom triumphed in a court decision against the city for an account that hadn’t been settled since October 2023.

    Meteoric hike

    This fee hike was approved by Nersa as an additional cost on top of the 12.7% tariff increase it had also approved. Moreover, Eskom is seeking an additional 36% tariff increase for 2025. This means that municipal power customers could see a meteoric 43.5% hike in electricity costs.

    Meanwhile, many South African households are being forced to drastically cut back on the basics given persistently high inflation and interest rates.

    To underscore this point, Alumo Energy recently performed some calculations demonstrating that homeowners could see their electricity bills skyrocket by as much as 60% this winter, thanks to higher winter tariffs, the proposed Eskom electricity tariff hikes for 2024/2025 and the sharp rise in energy usage during the chilly months.

    A further, more pertinent example is that we examined the electricity costs incurred by an average household in June and July 2023 using an average of a thousand units used per month. These costs amounted to an average monthly bill of approximately R2 400/month, or R2.46/unit. In conducting the same the same comparison in July 2024, taking into account the various price increases, the same household, using the same number of units is now facing a monthly bill of R3 000/month, or R3/unit.

    Downtown Johannesburg at night

    With these price increases and the continued instability of the grid in mind, it’s little wonder so many South Africans are making the move to solar. According to Eskom’s generation adequacy report, rooftop PV output has more than doubled in less than two years – a trend that seems likely to continue.

    It’s time for accountability. South Africans deserve better than to be left out in the cold by the power plays of Eskom, City Power and Nersa – entities meant to serve them, but instead marked by incompetence and opportunism.

    • The author, Rein Snoeck Henkemans, is MD of Alumo Energy

    Read next: ‘Hi Joulene’: Joburg’s City Power launches AI chatbot

    Follow TechCentral on Google News Add TechCentral as your preferred source on Google


    Alumo Energy City Power Eskom Nersa Rein Snoeck Henkemans
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleTCS+ | Moving to SAP S/4 HANA Cloud? What you need to know
    Next Article Boost for tech skills as home affairs visa concession extended

    Related Posts

    Memo to Eskom: Telkom already lost this fight

    Memo to Eskom: Telkom already lost this fight

    8 July 2026
    R16-billion solar bet exposes South Africa's grid crisis

    R16-billion solar bet exposes South Africa’s grid crisis

    8 July 2026
    Five provinces are now load reduction-free, says Eskom

    Eskom frees a million customers from load reduction

    8 July 2026
    Company News
    Rain supercharges 5G with Huawei

    Rain supercharges 5G with Huawei

    10 July 2026
    Africa's data centres: AI, edge computing and new energy demands - Vertiv OADC Open Access Data Centres

    Africa’s data centres: AI, edge computing and new energy demands

    9 July 2026
    The best way to automate customer engagement using AI and WhatsApp - CM.com

    The best way to automate customer engagement using AI and WhatsApp

    9 July 2026
    Opinion
    The author, Fanie van Rooyen

    South Africa can still catch the AI wave – here’s how

    7 July 2026
    The author, Fanie van Rooyen

    The AI utopia South Africa can’t afford

    1 July 2026
    The author, Jannie van Zyl

    South Africa’s broadband future is being decided in orbit, not in Pretoria

    30 June 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Shoprite claims early win in grocery AI wars

    Shoprite claims early win in grocery AI wars

    13 July 2026
    More bad news for memory prices - SK Hynix CEO Kwak Noh-jung

    More bad news for memory prices

    13 July 2026
    China nets a falling rocket in reusability race with SpaceX

    China nets a falling rocket in reusability race with SpaceX

    10 July 2026
    Battlefield tech could save lives on South Africa's roads - Dithoto Modungwa

    Battlefield tech could save lives on South Africa’s roads

    10 July 2026
    © 2009 - 2026 NewsCentral Media
    Built and maintained by Chronon
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}