Browsing: FNB

The amount of time the average First National Bank customer spends in a branch will fall to 86 minutes in 2016, from 100 minutes in 2015, a decline of 14% year on year, FNB Business chief information officer Peter Alkema said

First National Bank has continued its push to get more of its customers using its app as their primary channel for transacting, payments and banking. In previous years, it slowly dangled the proverbial carrot to incentivise

First National Bank customers on Tuesday morning complained that they couldn’t access the company’s online banking facilities, or its transactional banking application. Chief information officer Mo Hassem confirmed the outage

This week’s episode of TalkCentral was recorded at the action-packed rAge electronic entertainment exhibition at the Northgate Dome in Johannesburg. Your hosts, Duncan McLeod and Regardt van der Berg, chat about all the

First National Bank has debuted a new version of its transactional banking application that allows users to make payments simply by tapping their smartphones at a contactless point of sale. The new functionality

First National Bank is pulling the plug on its Connect VoIP voice-over-Internet protocol product, effective 13 November 2016. In a note to customers, FNB said it has made the decision

As CEO of First National Bank, Michael Jordaan moved the lender into the tech era by persuading customers to manage their accounts online. One of his biggest challenges was finding enough software developers. “At the time we had severe shortages

South Africa’s big four retail and commercial banks spent in excess of R30bn on IT in the 12 months to end-June 2016, including the cost of staff involved in this function. Excluding the cost of people, nearly R15 out of every R100 spent on