Promoted | Prioritising EX for a contact centre agent goes a long way towards converting a contact centre from a cost centre to a value centre, writes Telviva’s Kelvin Brown.
Browsing: Talent and leadership
An AI hiring frenzy is ricocheting around the world, from Silicon Valley to Europe, Asia, Africa and beyond.
Kalane Rampai has been appointed as MD of Microsoft South Africa, replacing Lillian Barnard, who becomes president of Microsoft Africa.
The board of Vodafone Group has chosen 29-year company veteran Margherita Della Valle to be its next CEO.
MTN Group CEO Ralph Mupita earned almost R15-million less last year than he did in 2021, but still walked away with R69.3-million in remuneration.
The Starship test flight is a hallmark of a strategy that sets Elon Musk’s company apart from traditional aerospace firms.
MTN South Africa has hired Bradwin Roper, a former CEO of First National Bank’s FNB Connect division, as its chief financial services officer.
TechCentral asked Nedbank executive head of compliance Maria Boikanyo a few questions as part of its IT Leadership Series.
Hamilton Ratshefola, a leading figure in South Africa’s IT industry, has passed away.
Promoted | SAP and co-hosts Ingentis and OpenText, recently brought together an esteemed group of HR professionals in Johannesburg.