Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      Shoprite claims early win in grocery AI wars

      Shoprite claims early win in grocery AI wars

      13 July 2026
      More bad news for memory prices - SK Hynix CEO Kwak Noh-jung

      More bad news for memory prices

      13 July 2026
      China nets a falling rocket in reusability race with SpaceX

      China nets a falling rocket in reusability race with SpaceX

      10 July 2026
      Battlefield tech could save lives on South Africa's roads - Dithoto Modungwa

      Battlefield tech could save lives on South Africa’s roads

      10 July 2026
      Customers prefer ChatGPT to your company's AI chatbot

      Customers prefer ChatGPT to your company’s AI chatbot

      10 July 2026
    • World
      Swingeing jobs cuts at Microsoft's Xbox unit

      Swingeing jobs cuts at Microsoft’s Xbox unit

      6 July 2026

      SK Hynix ends Samsung’s 26-year reign at the top

      22 June 2026
      Google on the hook for what its AI tells users, court rules

      Google on the hook for what its AI tells users, court rules

      15 June 2026
      How Russians juggle VPNs to outwit the Kremlin

      How Russians juggle VPNs to outwit the Kremlin

      15 June 2026
      Amazon CEO flagged Anthropic AI risks to Washington - Andy Jassy

      Amazon CEO flagged Anthropic AI risks to Washington

      14 June 2026
    • In-depth
      AI boom sparks rally, frenzy and fear

      AI boom sparks rally, frenzy and fear

      11 June 2026
      Every plug-in hybrid on sale in South Africa, ranked by price - Lamborghini Temerario

      Every plug-in hybrid on sale in South Africa, ranked by price

      7 June 2026
      What Wi-Fi 8 will mean for wireless networks

      What Wi-Fi 8 will mean for wireless networks

      1 June 2026
      Alfa's electric rebel - Alfa Romeo Junior Elettrica Veloce

      Alfa’s electric rebel

      29 April 2026
      Africa switches on as Europe dims the lights

      Africa switches on as Europe dims the lights

      9 April 2026
    • TCS
      Watts & Wheels S1E7: 'Ferrari's EV breaks the internet'

      Watts & Wheels S1E7: ‘Ferrari’s EV breaks the internet’

      8 July 2026
      TCS+ | How Tracker is turning vehicle data into business strategy - Silvia Schollenberger

      TCS+ | How Tracker is turning vehicle data into business strategy

      1 July 2026
      TCS+ | IBM Bob: an AI-powered 'development partner' for the enterprise - David Spurway

      TCS+ | IBM Bob: an AI-powered development partner for the enterprise

      30 June 2026
      Watts & Wheels S1E6: 'A flawless Alfa and a bakkie that divides'

      Watts & Wheels S1E6: ‘A flawless Alfa and a bakkie that divides’

      17 June 2026
      Watts & Wheels S1E6: 'A flawless Alfa and a bakkie that divides'

      Watts & Wheels S1E5: ‘A Bentley of the bush and a car that swims’

      8 June 2026
    • Opinion
      The author, Fanie van Rooyen

      South Africa can still catch the AI wave – here’s how

      7 July 2026
      The author, Fanie van Rooyen

      The AI utopia South Africa can’t afford

      1 July 2026
      The author, Jannie van Zyl

      South Africa’s broadband future is being decided in orbit, not in Pretoria

      30 June 2026
      The author, Pambos Soteriades

      The pivot South Africa’s MVNOs cannot afford to miss

      23 June 2026
      Brazil's online gambling crackdown is a lesson for South Africa

      Brazil’s online gambling crackdown is a lesson for South Africa

      22 June 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • BBD
      • Braintree
      • CallMiner
      • CambriLearn
      • CM Telecom
      • Contactable
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • Kaspersky
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
      • Watts & Wheels
    • Events
    • Advertise
    TechCentralTechCentral
    Home » Sections » Social media » South Africa threatens litigation over new WhatsApp privacy policy

    South Africa threatens litigation over new WhatsApp privacy policy

    By Duncan McLeod14 May 2021
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp

    South Africa’s newly established Information Regulator is consulting lawyers about Facebook-owned WhatsApp’s new privacy policy and warned it is considering litigation.

    Users of the popular instant messaging app have until 15 May to accept WhatsApp’s new privacy policy or face the possibility of having their experienced degraded until the app becomes unusable or they accept the new terms.

    Facebook had planned to introduce the new privacy policy earlier this year but pushed its implementation out to May after a global backlash from users that prompted many to download alternative apps such as Signal and Telegram.

    The Information Regulator has written to WhatsApp and requested it to revise the privacy policy for South Africa to the standard used in the EU

    The Information Regulator has now stepped in and demanded that Facebook offer South African users the same terms and conditions being offered to users in the European Union.

    “The Information Regulator has, after correspondence, written to WhatsApp and requested it to revise the privacy policy for South Africa to the standard used in the EU,” it said in a statement on Friday. “The regulator has received no agreement from WhatsApp. Under the circumstances, the regulator is briefing attorneys to prepare an opinion on the way forward in terms of litigation.”

    ‘Similar regime’

    The regulator said South Africa’s Protection of Personal Information Act (Popia) has created a privacy regime in the country that is “very similar” to the EU’s and “therefore believes that WhatsApp should adopt the EU policy in South Africa, and other countries in the global south that have similar regimes”.

    “The regulator remains of the view that despite WhatsApp operating in different legal and regulatory environments, there are effectively two privacy policies,” it said, one for users living in Europe and another for those outside Europe.

    “Given Facebook’s status as one of the world’s largest companies, the regulator is of the view that it should work together with other organisations to hold Facebook accountable,” it said.

    It has engaged with the Global Privacy Assembly, of which it is a member, to obtain the view or position of the organisations on the revised Ts&Cs. It has also asked the portfolio committee on justice & correctional services to request Facebook South Africa and WhatsApp to appear in parliament to answer questions on the matter.

    “We are obligated as the regulator to ensure the protection of personal information of all South African citizens and monitor compliance with Popia by responsible parties. We therefore will take this matter further and seek legal opinions and advocate for collaborated efforts,” said Information Regulator chair Pansy Tlakula.

    Contacted for comment on Friday, a spokesman for Facebook said the company has responded to the Information Regulator to clarify that its recent update “does not expand our ability to share data with Facebook and does not impact the privacy of your messages with friends or family, wherever they are in the world”.

    “WhatsApp does not share your contacts with Facebook and that policy applies to users everywhere, including in South Africa. We remain fully committed to delivering secure and private communications for everyone.”  — © 2021 NewsCentral Media

    Follow TechCentral on Google News Add TechCentral as your preferred source on Google


    Facebook Information Regulator Pansy Tlakula top WhatsApp
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleSmall business agency Seda taken down in ransomware attack
    Next Article Spotify CEO offered to buy Arsenal Football Club

    Related Posts

    The best way to automate customer engagement using AI and WhatsApp - CM.com

    The best way to automate customer engagement using AI and WhatsApp

    9 July 2026
    WhatsApp eyes its next act: a global superapp

    WhatsApp eyes its next act: a global superapp

    25 June 2026
    WhatsApp starts charging South Africans - for the extras

    WhatsApp starts charging South Africans – for the extras

    19 June 2026
    Company News
    Rain supercharges 5G with Huawei

    Rain supercharges 5G with Huawei

    10 July 2026
    Africa's data centres: AI, edge computing and new energy demands - Vertiv OADC Open Access Data Centres

    Africa’s data centres: AI, edge computing and new energy demands

    9 July 2026
    The best way to automate customer engagement using AI and WhatsApp - CM.com

    The best way to automate customer engagement using AI and WhatsApp

    9 July 2026
    Opinion
    The author, Fanie van Rooyen

    South Africa can still catch the AI wave – here’s how

    7 July 2026
    The author, Fanie van Rooyen

    The AI utopia South Africa can’t afford

    1 July 2026
    The author, Jannie van Zyl

    South Africa’s broadband future is being decided in orbit, not in Pretoria

    30 June 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    Shoprite claims early win in grocery AI wars

    Shoprite claims early win in grocery AI wars

    13 July 2026
    More bad news for memory prices - SK Hynix CEO Kwak Noh-jung

    More bad news for memory prices

    13 July 2026
    China nets a falling rocket in reusability race with SpaceX

    China nets a falling rocket in reusability race with SpaceX

    10 July 2026
    Battlefield tech could save lives on South Africa's roads - Dithoto Modungwa

    Battlefield tech could save lives on South Africa’s roads

    10 July 2026
    © 2009 - 2026 NewsCentral Media
    Built and maintained by Chronon
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}