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In 2012, when the South African Social Security Agency (Sassa) awarded a crucial social grants contract, its R10bn decision turned mostly on a “key feature” — something that had been offered by just one of the bidders. The contract was for the payment of about 15m in government grants every month

South Africa, where 80% of the adult population owns a cellphone but the median income is a mere R3 000/month, poses specific challenges to tech companies trying to make inroads into the cellphone market. For many, the solution has come in the form of apps that allow