First National Bank will no longer support Internet Explorer 8 (IE8), the Web browser introduced with Windows 7, from September. The bank told customers on Thursday it cannot be restricted by the limitations IE8 imposes on its online banking system. “It is our policy to support the three latest Internet Explorer
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First National Bank has suspended “some online functionality” while it investigated duplicate transactions on some customers’ accounts. The bank says the suspension will be brief while it reversing affected customer accounts. “Limited functionality will be available on the following
First National Bank has overhauled its smartphone banking app, introducing a new look and feel to the software and adding several new features. The new-look FNB Banking App is already available for download on all major platforms, including Apple, Android and Windows Mobile. An updated
Samsung Electronics has the coolest computer brand and the coolest hi-tech gadget, while repeat winner Vodacom is South Africa’s coolest mobile operator. These are some of the findings of the 2014 Sunday Times Generation Next survey, which polled a sample group of 5 500 South African youngsters
Vodacom, the top-rated company in the Reputation Institute’s annual National RepTrak Pulse survey last year, has fared “particularly poorly” in the 2014 edition of the survey, falling to sixth position and behind rival MTN. The survey found that there has been a “bloodbath” in company reputations, with the exception
Former Vodacom CEO Pieter Uys and former First National Bank CEO Michael Jordaan have joined the board of Invenfin, the venture capital division of investment holding company Remgro Limited, as nonexecutive directors. Uys is already Remgro’s investment executive
Disciplinary processes were under way following an offensive tweet sent from a First National Bank Twitter account, the bank said on Wednesday. “We can confirm that disciplinary actions are currently under way as we are following the required industrial relations processes,” FNB’s acting head of digital marketing and media, Suzanne
It seems even those perceived to be leaders in social media can fluff it sometimes. First National Bank was forced to apologise on Tuesday after sending out a message on Twitter that it has since admitted was a “lapse in judgment”. FNB’s official Twitter account, @rbjacobs, sent dozens of tweets to upset
Capitec has displaced First National Bank at the top of a list that ranks how satisfied consumers are with their bank’s online facilities. The third annual “Internet Banking SITEisfaction” survey, conducted by online marketing research agency Columinate, has found that satisfaction among FNB clients has fallen
It’s the end of an era. This week Tuesday, 8 April, Microsoft is putting Windows XP out to pasture. It will stop pushing out public updates for the more than 12-year-old operating system, which once dominated desktop computing. Despite this, many banks worldwide, including those in South Africa, still make extensive