Close Menu
TechCentralTechCentral

    Subscribe to the newsletter

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Facebook X (Twitter) YouTube LinkedIn
    WhatsApp Facebook X (Twitter) LinkedIn YouTube
    TechCentralTechCentral
    • News
      JSE-listed ICT firm suspended for not paying its own dividend

      JSE-listed ICT firm suspended for not paying its own dividend

      28 August 2026
      South African talk radio is now searchable - Locl.co.za

      South African talk radio is now searchable

      28 August 2026
      Koeberg is completely offline

      Koeberg is completely offline

      28 August 2026
      Anthropic moves AI agents out of software and into the lab

      Anthropic moves AI agents out of software and into the lab

      28 August 2026
      Forget the iPhone: Apple's real next act is your home

      Forget the iPhone: Apple’s real next act is your home

      27 August 2026
    • World
      AI-generated music banned from Australian charts

      AI-generated music banned from Australian charts

      26 August 2026
      Traders brace for a R4.5-trillion swing in Nvidia's value

      Traders brace for a R4.5-trillion swing in Nvidia’s value

      25 August 2026
      Russia building its own Starlink - and faster than expected - Vadym Skibitskyi

      Russia building its own Starlink – and faster than expected

      11 August 2026
      Meta AI will now tell parents if their teen is in crisis

      Meta AI will now tell parents if their teen is in crisis

      17 July 2026
      IBM shares crash 25% as AI upends software spending - Arvind Krishna

      IBM shares crash 25% as AI upends software spending

      15 July 2026
    • In-depth
      Google DeepMind CEO Demis Hassabis. Image: John Sears

      The plan to stop AI from breaking the world

      16 July 2026
      The internet has a Strait of Hormuz problem

      The internet has a Strait of Hormuz problem

      15 July 2026
      AI boom sparks rally, frenzy and fear

      AI boom sparks rally, frenzy and fear

      11 June 2026
      Every plug-in hybrid on sale in South Africa, ranked by price - Lamborghini Temerario

      Every plug-in hybrid on sale in South Africa, ranked by price

      7 June 2026
      What Wi-Fi 8 will mean for wireless networks

      What Wi-Fi 8 will mean for wireless networks

      1 June 2026
    • TCS
      Watts & Wheels S1E8: 'Tesla lands in Africa, just not here'

      Watts & Wheels S1E8: ‘Tesla lands in Africa, just not here’

      24 August 2026
      Meet the CIO | Discovery's Derek Wilcocks on AI, guardrails and growth

      Meet the CIO | Derek Wilcocks on how AI personalised Vitality

      13 August 2026
      TCS | Money just became native to the internet - Steven Boykey Sidley

      TCS | Money just became native to the internet – Steven Boykey Sidley

      12 August 2026
      TCS+ | Specops' Darren James on continuous trust in an AI world

      TCS+ | Specops’ Darren James on continuous trust in an AI world

      7 August 2026
      TCS+ | How AI is turning hardware into a subscription service - Shane van der Merwe Merchant West

      TCS+ | How AI is turning hardware into a subscription service

      6 August 2026
    • Opinion
      The fragile joint in the Capitec machine - Pambos Soteriades

      The R197-billion market the banks can’t reach

      25 August 2026
      South African tech's compounding debt problem - Jannie van Zyl

      Management consulting as we know it is over

      21 August 2026
      South African tech's compounding debt problem - Jannie van Zyl

      The most dangerous customer is the quiet one

      10 August 2026
      South African tech's compounding debt problem - Jannie van Zyl

      South African tech’s compounding debt problem

      29 July 2026
      The fragile joint in the Capitec machine - Pambos Soteriades

      Best network, worst vibes: the puzzle of SA telecoms

      20 July 2026
    • Company Hubs
      • 1Stream
      • Africa Data Centres
      • AfriGIS
      • Altron Digital Business
      • Altron Document Solutions
      • Altron Group
      • Arctic Wolf
      • Ascent Technology
      • AvertITD
      • BBD
      • Braintree
      • CallMiner
      • CambriLearn
      • CM.com
      • Contactable
      • CYBER1 Solutions
      • Digicloud Africa
      • Digimune
      • Domains.co.za
      • ESET
      • Euphoria Telecom
      • HOSTAFRICA
      • Incredible Business
      • iONLINE
      • IQbusiness
      • Iris Network Systems
      • Kaspersky
      • LSD Open
      • Mitel
      • NEC XON
      • Netstar
      • Network Platforms
      • Next DLP
      • Ovations
      • Paracon
      • Paratus
      • Q-KON
      • SevenC
      • SkyWire
      • Solid8 Technologies
      • Telit Cinterion
      • Telviva
      • Tenable
      • Vertiv
      • Videri Digital
      • Vodacom Business
      • Vox
      • Wipro
      • Workday
      • XLink
    • Sections
      • AI and machine learning
      • Banking
      • Broadcasting and Media
      • Cloud services
      • Contact centres and CX
      • Cryptocurrencies
      • Education and skills
      • Electronics and hardware
      • Energy and sustainability
      • Enterprise software
      • Financial services
      • HealthTech
      • Information security
      • Internet and connectivity
      • Internet of Things
      • Investment
      • IT services
      • Lifestyle
      • Policy and regulation
      • Public sector
      • Retail and e-commerce
      • Satellite communications
      • Science
      • SMEs and start-ups
      • Social media
      • Talent and leadership
      • Telecoms
      • Watts & Wheels
    • Events
    • Advertise
    TechCentralTechCentral
    Home » News » Ugly dispute sees SA Huawei retail stores closed

    Ugly dispute sees SA Huawei retail stores closed

    By Duncan McLeod14 December 2017
    Twitter LinkedIn Facebook WhatsApp Email Telegram Copy Link
    News Alerts
    WhatsApp
    One of the Huawei stores that were closed … this one was in the East Rand Mall in Johannesburg

    Five Huawei-branded stores have been closed after an ugly dispute over non-payment allegedly amounting to millions of rand to a local partner of the Chinese consumer electronics giant.

    Nisaar Ally, owner of Fantastic 1 Mobile, which built five stores in prime shopping malls for Huawei, said this week that his company is owed R22m and is now taking legal advice. He said he may pursue the matter in court — if his legal counsel advises him to do so.

    Fantastic 1 was forced into business rescue in June as it “could not maintain the rental, staff salaries and marketing” expenses on its own, Ally said. Fifty employees were retrenched as a result.

    Last November, they said they were sorting it out, but I’ve had no support whatsoever from Huawei. They haven’t been forthcoming and use delaying tactics all the time

    News of the dispute comes after another Huawei partner, Smartlab, became locked in a court battle with the company over apparently similar problems related to stores in Melrose Arch in Johannesburg and Canal Walk in Cape Town. Smartlab wasn’t able to comment in detail, but a company executive confirmed it has been “in litigation with Huawei” for months.

    Huawei said in e-mailed response to questions from TechCentral that it won’t comment on the agreement with Fantastic 1 Mobile, citing confidentiality provisions, but denied any wrongdoing or being in breach of any agreements with its now former partner.

    But Ally said Huawei is in breach of its agreement. He said it owes his company R22m, but has paid only R639 308 to date.

    Ally closed the stores at the end of October 2017.

    Huawei sent Ally a letter on 4 September 2017 in which it said it was “enforcing its right to cancel the agreement and all store plans in their entirety” with effect from 4 December 2017. After receiving the termination notice, Ally was advised to close the stores or risk running up further liabilities.

    Fantastic 1 signed the agreement with Huawei in late 2016 to build as many as 13 Huawei-branded retail stores across South Africa. Five were opened, Ally said.

    Support

    He said Huawei agreed to support the stores through helping pay rents as well as marketing and staff incentive costs for between three and five years, depending on the lease periods entered into for the various stores. He was forced to close the outlets as they were costing almost R1m/month in rentals, with no financial support from Huawei forthcoming.

    “They (Huawei) were supposed to pay on presentation of invoices. Last November, they said they were sorting it out, but I’ve had no support whatsoever from Huawei. They haven’t been forthcoming and use delaying tactics all the time.”

    He claimed that Huawei told him that if he wanted the money, he should sue the company. “They kept saying they’d pay, and we’ll pay you later. But they wanted to walk in and take over the stores.”

    Huawei’s new Mate 10 smartphone

    In its e-mail to TechCentral, Huawei denied it wanted to run the stores itself. “Huawei has a long-term global strategy of working with partners who have experience in retail,” it said. “This will continue in South Africa as Huawei continues to grow in terms of brand awareness and our stores will amplify this strategy.”

    It said it will grow its retail network to 56 000 stores worldwide by the end of the year. “These stores reflect the high-end, premium image that Huawei has cultivated around the world. We will continue to work with local partners in every country to achieve this.”

    On 1 June, Huawei sent a cease-and-desist letter to Fantastic 1 objecting to the company’s use of its brand for marketing purposes, which it said was not permitted in relation to the brand stores or the agreement between the parties. It accused its partner, among other things, of using Argentinean footballer Lionel Messi’s image without authorisation and in contravention of Huawei’s global usage rights.

    Huawei has a long-term global strategy of working with partners who have experience in retail. This will continue in South Africa

    Ally said the materials were used on Huawei’s own site. “We took these and placed them on our site to promote (the brand), and when they informed us via e-mail, we immediately responded and removed (the materials) to adhere.”

    He said Fantastic 1’s website and social media accounts were getting more traffic than Huawei’s at the time, and suggested this was causing discomfort.

    Ally, who has worked in the cellular industry since 1996 and who has previously owned MTN and Vodacom stores, said Huawei picked him to open and manage the stores because of his experience in the sector as well as his relationships with landlords of shopping malls across the country.

    He said he signed leases effective from 1 December 2016 and had to provide significant rental deposits to secure upmarket sites. “I can’t take this lying down,” he said. “I have spent one-and-a-half years getting this off the ground.”  — © 2017 NewsCentral Media

    Follow TechCentral on Google News Add TechCentral as your preferred source on Google


    Fantastic 1 Mobile Huawei Nisaar Ally Smartlab top
    WhatsApp YouTube
    Share. Facebook Twitter LinkedIn WhatsApp Telegram Email Copy Link
    Previous ArticleGov’t said to want R4bn from Telkom share sale
    Next Article US sweeps aside net neutrality rules

    Related Posts

    Max zoom meets max speed with the new 5G Huawei Pura 90s series

    Max Zoom meets Max Speed with the 5G Huawei Pura 90s series

    11 August 2026
    Solly Malatsi stakes South Africa's AI future on staying neutral

    Solly Malatsi stakes South Africa’s AI future on staying neutral

    5 August 2026
    Huawei launches 12 intelligent transport solutions in South Africa - Sam Tang

    Huawei launches 12 intelligent transport solutions in South Africa

    30 July 2026
    Company News
    The stuff that doesn't fit on the quote - Graham Millar SevenC

    The stuff that doesn’t fit on the quote

    28 August 2026
    Can you trust the AI speaking to your customers? - 1Stream

    Can you trust the AI speaking to your customers?

    27 August 2026
    Telviva launches Viva, a digital agent built for South African businesses - Telviva CEO David Meintjes

    Telviva launches Viva, a digital agent built for South African businesses

    27 August 2026
    Opinion
    The fragile joint in the Capitec machine - Pambos Soteriades

    The R197-billion market the banks can’t reach

    25 August 2026
    South African tech's compounding debt problem - Jannie van Zyl

    Management consulting as we know it is over

    21 August 2026
    South African tech's compounding debt problem - Jannie van Zyl

    The most dangerous customer is the quiet one

    10 August 2026

    Subscribe to Updates

    Get the best South African technology news and analysis delivered to your e-mail inbox every morning.

    Latest Posts
    JSE-listed ICT firm suspended for not paying its own dividend

    JSE-listed ICT firm suspended for not paying its own dividend

    28 August 2026
    South African talk radio is now searchable - Locl.co.za

    South African talk radio is now searchable

    28 August 2026
    The stuff that doesn't fit on the quote - Graham Millar SevenC

    The stuff that doesn’t fit on the quote

    28 August 2026
    Koeberg is completely offline

    Koeberg is completely offline

    28 August 2026
    © 2009 - 2026 NewsCentral Media
    Built and maintained by Chronon
    • Cookie policy (ZA)
    • TechCentral – privacy and Popia

    Type above and press Enter to search. Press Esc to cancel.

    Manage consent

    TechCentral uses cookies to enhance its offerings. Consenting to these technologies allows us to serve you better. Not consenting or withdrawing consent may adversely affect certain features and functions of the website.

    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    • Manage options
    • Manage services
    • Manage {vendor_count} vendors
    • Read more about these purposes
    View preferences
    • {title}
    • {title}
    • {title}